Refund policy

Refund Policy

At BODYÉ, your satisfaction is our top priority. If you are not completely happy with your purchase, we are here to help.

30-Day Money-Back Guarantee

You have 30 days from the date of delivery to request a return and full refund. To be eligible for a return:

• The item must be unused or in the same condition as received
• The item must be in its original packaging
• You must provide proof of purchase (order confirmation email)

How to Request a Refund

1. Email us at Bodye.shop@outlook.com with your order number
2. Include the reason for your return
3. Our team will respond within 24 hours with return instructions

Refund Processing

Once we receive and inspect your return, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed within 5-10 business days to your original payment method.

Damaged or Defective Items

If you receive a damaged or defective product, please contact us immediately with photos. We will send a replacement at no additional cost or issue a full refund.

Non-Returnable Items

Items marked as final sale or clearance cannot be returned.

Questions?

Contact us at Bodye.shop@outlook.com — we are happy to help!